FAQ

How to pay
 
We are flexible! You can pay by PayPal, Visa, MasterCard. After sending the request we will contact you and figure it out.
Production time
 
Since each controller is handmade and pre-ordered, production time may vary depending on the availability of components and the number of orders. After filling out the pre-order form, we will contact you and confirm the production time of the controller.
Do you deliver worldwide?
 
Yes! We ship to almost anywhere in the world. Delivery time vary by country. You pay the shipping costs which is approximately 20₤.
Delivery in Moscow
 
We deliver our controller by any courier service convenient for you. You pay the shipping costs.
Delivery across Russia
 
We ship our controller throughout Russia. Delivery times may vary depending on your location and are discussed individually. You pay the shipping costs.
Return policy
 
A return is possible if the product has not been used, the software has not been activated, and the appearance and consumer properties have been preserved. We have a 30-day return policy, which means you have 30 days after receiving the item to make a return. Return shipping for defective or damaged items in transit is free; For all other returns, return shipping costs will be deducted from the final refund amount. To be eligible for a return, your item must be in the same condition in which you received it. You will also need a receipt or proof of purchase.

Still have questions?

Contact us. If you have a suggestion to improve our controller or any other suggestions, we are open to dialogue.

contact@midiship.com